Dear Sir,
This is for your information that till date I have not received any clarification from your end with reference to exchange of Micro Wave so resulting I am going to file a case in Consumer Forum against your company and also against Jain Electronics regarding misguiding the consumers and also going to stop bank payment as this product is finance by Bajaj Allianz..
This is in your kind notice that I have written many emails to your company as well as Jain Electronic from last two months. I also ring up to your executive Mr. Hardeep & Mr. Omesh Jain regarding this problem but all it vain. I personally visit at Jain Electronic regarding this issue and they also hold responsible your company regarding your product and feel helpless to resolve the matter. I have not received any satisfactory answer from your side. So I am also helpless now and taking this hard step against you.
Nobody from your company is interested to contact with me regarding this issue. I think I took incorrect step and have serious mistake to purchase GODREJ Product which is not according to our preference.
Hope for positive response.
Thanks & Regards
Rajinder Singh
& On Fri, 6/11/09, Rajinder Ringh wrote:
From: Rajinder Ringh
Subject: Re: REGARDING MICROWAVE&-REMINDER - I
To: [email protected]
Cc: [email protected], [email protected]
Date: Friday, 6 November, 12:08 PM
DEAR SIR,
PLEASE SEE THE FORWARDED MAIL, KINDLY DO NEEDFULL ON FOLLOWING MATTER AND INFORM ME ACCORDING SO THAT WE CAN TAKE SOLUTION.
THANKS & REGARDS
RAJINDER SINGH
& On Sun, 1/11/09, Rajinder Ringh wrote:
From: Rajinder Ringh
Subject: REGARDING MICROWAVE
To: [email protected]
Cc: [email protected], [email protected]
Date: Sunday, 1 November, 3:33 PM
Dear Sir/Madam
First of all Thanks for Delivery of Microwave.
This is for your information and kind notice that I (Rajinder Singh) r/o H.I.G.-631/B, Phase – XI, have booked a MICROWAVE – Model GMC 25 E 09 MRGX on your “Godrej” Company Stall at CII Exhibition, Chandigarh on dated 12.10.2009 vide receipt no. 7554 (Jain Electronics – SCO – 86, Sector – 40 C, Chandigarh). I pay Rs. 500/- for advance booking and also promised by your executives to deliver this Microwave at my door step along with three gifts – Maharaja Whiteline Food Processor, Borosil Kit and Starter Kit, after completion the finance formalities.
After that, I have complete all finance formalities on dated 15.10.2009 with Bajaj Finance and deposit the remaining down payment vide receipt no. 7846 at Jain Electronics.
At last next day in evening (at 11:00 PM) material got delivered at my door step BUT starter kit NOT PROVIDED, (which is not provided till date) and when I open the box of Microwave we were astonished to see another model of Microwave i.e. GMX 25CA1 MIZ, which was not shown at above mentioned exhibition and not booked by us at that time.
Now trouble is that we are not interested in this model because Model GMC 25 E 09 MRGX has “Fether Touch” Control Board but Model GMX 25CA1 MIZ is fully Manual Control Board. Sir, I again personally visit at shop, but the dealer (Mr. Omesh Jain, Mobile Number : 09814667444) said that this model GMC 25 E 09 MRGX is not available with us and also company has stopped the manufacturing of this model. They given me contact number of your company executive Mr. Hardeep (Mobile Number : 09876797873), then I contact to Mr. Hardeep but he also washed his hands with same answer.
After that your authorized service dealer “New Alfa Electro Services” representative comes to my home for Demo but I ignored for Demo and write comments on their Worksheet for exchange this model. Again second time your service executives came to my home, this time I also request them and write on their worksheet to exchange this model.
Sir, I think and also request you that it is too late while I am facing this type of situation. Kindly do needful on your end and sort out my problem.
Hope you understand the situation, and individually take interest to solve the matter.
Looking for well Co-operation.
Thanks & Regards
Rajinder Singh
H.I.G.-631/B, Phase – XI,
Mohali
Mobile : 09815594443
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& On Thu, 19/11/09, rjh wrote:
From: rjh
Subject: Shri Rajinder Singh--Chandigarh
To: [email protected]
Cc: [email protected]
Date: Thursday, 19 November, 9:43 AM
Dear Sir,
The mail is received at Mumbai regarding microwave oven grievance faced at your end.
We are taking up the matter with Sales in charge Shri Ajit Pal Singh Wahawan at Chandigarh for resolving the matter and confiming action taken from his end.
Inconvenience caused id sincerely regretted.
R J Havewala
cc--Shri A P S Wadhawan--for action and feedback
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Forwarded Message: Fw: Re: REGARDING MICROWAVE&-REMINDER - I.eml
Fw: Re: REGARDING MICROWAVE&-REMINDER - IWednesday, 18 November 3:02 PM
From: "Rajinder Ringh"
To: [email protected], [email protected]
Cc: [email protected], [email protected]
Dear Sir,
This is for your information and according to following mail now i am helpless to take polite step against your company. I am going to consumer court and also stop payment regarding concern product (Microwave), If you are not able simplify the problem within 2 days then dont blame to me for taking this type of action.
Thanks & Regards
Rajinder Singh
& On Fri, 6/11/09, Rajinder Ringh wrote:
From: Rajinder Ringh
Subject: Re: REGARDING MICROWAVE&-REMINDER - I
To: [email protected]
Cc: [email protected], [email protected]
Date: Friday, 6 November, 12:08 PM
DEAR SIR,
PLEASE SEE THE FORWARDED MAIL, KINDLY DO NEEDFULL ON FOLLOWING MATTER AND INFORM ME ACCORDING SO THAT WE CAN TAKE SOLUTION.
THANKS & REGARDS
RAJINDER SINGH
& On Sun, 1/11/09, Rajinder Ringh wrote:
From: Rajinder Ringh
Subject: REGARDING MICROWAVE
To: [email protected]
Cc: [email protected], [email protected]
Date: Sunday, 1 November, 3:33 PM
Dear Sir/Madam
First of all Thanks for Delivery of Microwave.
This is for your information and kind notice that I (Rajinder Singh) r/o H.I.G.-631/B, Phase – XI, have booked a MICROWAVE – Model GMC 25 E 09 MRGX on your “Godrej” Company Stall at CII Exhibition, Chandigarh on dated 12.10.2009 vide receipt no. 7554 (Jain Electronics – SCO – 86, Sector – 40 C, Chandigarh). I pay Rs. 500/- for advance booking and also promised by your executives to deliver this Microwave at my door step along with three gifts – Maharaja Whiteline Food Processor, Borosil Kit and Starter Kit, after completion the finance formalities.
After that, I have complete all finance formalities on dated 15.10.2009 with Bajaj Finance and deposit the remaining down payment vide receipt no. 7846 at Jain Electronics.
At last next day in evening (at 11:00 PM) material got delivered at my door step BUT starter kit NOT PROVIDED, (which is not provided till date) and when I open the box of Microwave we were astonished to see another model of Microwave i.e. GMX 25CA1 MIZ, which was not shown at above mentioned exhibition and not booked by us at that time.
Now trouble is that we are not interested in this model because Model GMC 25 E 09 MRGX has “Fether Touch” Control Board but Model GMX 25CA1 MIZ is fully Manual Control Board. Sir, I again personally visit at shop, but the dealer (Mr. Omesh Jain, Mobile Number : 09814667444) said that this model GMC 25 E 09 MRGX is not available with us and also company has stopped the manufacturing of this model. They given me contact number of your company executive Mr. Hardeep (Mobile Number : 09876797873), then I contact to Mr. Hardeep but he also washed his hands with same answer.
After that your authorized service dealer “New Alfa Electro Services” representative comes to my home for Demo but I ignored for Demo and write comments on their Worksheet for exchange this model. Again second time your service executives came to my home, this time I also request them and write on their worksheet to exchange this model.
Sir, I think and also request you that it is too late while I am facing this type of situation. Kindly do needful on your end and sort out my problem.
Hope you understand the situation, and individually take interest to solve the matter.
Looking for well Co-operation.
Thanks & Regards
Rajinder Singh
H.I.G.-631/B, Phase – XI,
Mohali
Mobile : 09815594443
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