On 14.02.2011 I have booked a TV LG-32 FHD LED TV-32LE5500 by paying its full amount to you with a commitment of delivery of the item by 17.02.2011. But the same was not delivered on that day. After vigourous follow up with your store at Vashi store, I got the delivery on 18.02.2011. Again for its installation I need to follow up with your shop and got it installed. Your serice supervisor Mr Anwar at his Cell No.9004005589 was also failed in helping me on the above (Delivery Installation).
At the time of booking the above item, Mr. Anwar told its delivery & installation by 17.02.2011 and delivery of LG Blueray DVD Player (offered with the said item) by 21.02.2011.
Now while enquiry at your shop, I was told that LG Blueray DVD Player is out of stock and your people will inform me about its availability in due course of time. If this item is out of stock, either your people should have informed me at the time of booking or not commited this item as free alongwith the said TV item.
In the process, I felt that I am cheated by your people whenever I have paid in full for the subject transaction. Also you have lost one prospective customer of yours. Surely I will not refer any body to go to your shop for any purchasing.
Kindly look into the matter and complete the delivery of LG Blueray DVD Player at the earliest.
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