I purchased Olympus E620 last year. After using it for 7 months, it stopped working and gave it to service centre on December. It's been over 2 months now and service centre is not giving me updates about my camera. Please note the camera sat through the rest of the warranty period. Today when I called them they said the camera is with Olympus India and they said that customer (me) have opened the camera and damaged it.
This has shocked me. Why would I open my own camera and damage it. I am a middle class family man. Investing close to INR 35K being in India is a hell lot of money and something I would not risk with.
If Olympus continues to do such bad business they will never be number 1. I will now start aggressive negative campaign against Olympus, since I feel humiliated, cheated and taken a ride for.
Some details:
Model - Olympus E620
Job number-CA23294
Service centre (Kolkata, India)- Capital Enterprise Pvt Ltd
12, Jawaharlal Nehru Road
Ph - Ph: 91 (033) 2228-1518
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