LG People are the worst and the complete process are just for nothing.
People keep on calling on the AC Status and everytime I had give my feedback which remains with them with no action / feedback.
I complained strongly but seems LG is least bothered about there customers...
Reaching to right people is again a major task and no one is concern. Below mail send to them long back with no action.
Company like LG should be totally banned in India the way they are supporting customers.
Regards
Rakesh
9810203798
Hello,
This is with reference to LG AC complaint...
Till date, this summer I am not able to use the AC... courtesy LG Support.
It real pathetic the way LG support is giving service to there customer.
Even the concern person i.e. owner of the service center "Mr. Neerag" don't how to talk to there customer.
He put me hold for more than 25 minutes and later handed over the phone to his employee to pass me the message that we can't give the service unit... after promising me for 6 times earlier that it will be sent next day.
Initially they kept the AC for more than 10 days with them and after that more faults were added rather rectifying the actual issue:
- AC not cooling... actual complaint
- front panel not working
- fan speed not working
The worst part is wrong commitments... people working with this service center are totally work on false commitments.
I am forced to go to "consumer court" with all relevant complaint numbers and other details with me.
The service center is giving bad name to LG support and should immediately be banned.
I have lost all the confidence in LG and will never advise anyone to go for LG products.
Regards
Rakesh Sharad
9810203798
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