LG air-conditioner
AMC amount paid but not giving bills for full amount and not attending Service Complaints

Dear Sir :-

We gave LG air-conditioner Annual Maintenance Contract for Two Years Comprehensive maintenance contract with LG Electronics India Pvt. ltd.

Authorized Service Center.

M/s EBR Enterprises

No 2/8, palaniappa nagar

Alwarthiru Nagar

Chennai -600087

EBR Enterprises Invoice No H20159/A/6424, DATE-3.8.09, Rs 26000/- for Two years AMC for 9 serial no’s LG air-conditioner,

We got only three bills from LGEIL LG Electronics India Pvt. Ltd

LG Electronics India Pvt. Ltd Invoice No

1) ARSSACHE109/8957, Rs. 3529.60 Covered serial no 1No

2) ARSSACHE109/8956, Rs. 7059.20 Covered serial no 1No

3) ARSSACHE109/8958, Rs. 2558.96 Covered serial no 1No

above bills total Amount Rs. 13147.76/- it’s covered 3 No’s of serial no’s LG air-conditioner only

Balance Rs. 12852.24/- We yet not received other bills and Another 6 no’s serial no’s LG air-conditioner not Covered in the bill.

More then 6 a/c machines are not running properly we raced compliant to LG Customer Care, They telling your bills not covered that particular a/c machines serial no, we will not service that particular a/c machines. So many times we Called EBR Enterprises EBR peoples even not attending our Call and we gave complaint to LC Customer Care, but they and responding to our call.

Please take proper action send our balance bills for our uncovered serial no’s a/c machines.

Ps medical systems pvt ltd

chennai