Inconsumercomplaints.com » Electronics and household app. » Review / complaint: LG - Service not done | News #372450

LG
Service not done

I have got a LG Microwave which was not working, then I contacted the distributor and got a service person number. When I called the service person for attending the call itself and coming to my home he took one week's time. When he came he didnt even had proper tools to open the microwave. After inspecting the microwave he told me that the Magnetron need to be replaced and it will cost more than Rs.2300. So I told him I have to discuss this with family and will let him know about this. He just left the microwave even without closing it with the nuts he removed. I called him again and informed him to replace the old Magnetron with new one. For the past 4 months I am calling him again and again and always his reply will be Magnetron stock is not there or he is busy today so he will come tomorrow and fix it. But the tomorrow never came. Since I am a working women me and my children depend lot on microwave for cooking. I have explained it so many times to him, but he doesnt bother. I could not get any other contact for LG services also. I need this to be fixed immediately. The service person name is: Chidanand and his contact no. is: 9535027235.


Company: LG

Country: India   State: Karnataka   City: Bangalore

Category: Electronics and household app.

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