I had purchased one washing machine model no. 7519PR, INVOICE NUMBER 4686 on 23/10 from RICHA Distributor pvt. l.t.d, JODHPUR, RAJASTHAN .On 24/10 one person from the concerned shop came for installation, and on the very 1st day there was problem regarding water drainage system. after opening all the parts he was somehow able to solve the problem temporarily, inspite of the efforts made by that person, the same problem of water drainage has not been solved, i had made the complain twice but the problem could not be solved, there is a technical fault in the machine and because of this it needs to be replaced. lg service center is forcing for replacement of part, which is not justified. please do the needful. As this is a manufacturing problem, I want replacement of this product failing which I will be compelled to opt for legal root for redressal of my problem
complain number RNA111116056466 DATED 16-11
COMPLAIN NUMBER RNA111118029063 DATED 17-11
thank you
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