Dear sir
I have purchased LG washing mechine INTELLO WASH 7 KGS W.P.1022 M from Raja traders Guduvancherry chennai 603202 on 16/5 I HAVE MADE MY FIRST COMPLAINT DURING JAN 10 ONE OF THE REP ATTENDED MY RESIDENCE AND ASSURED TO REPLACE THE PLASTIC DOORS (BOTH) FOR WHICH AN AMOUNT OF RS.300 IS REQUIRED. I HAVE ACCEPTRD FOR THE SAME.BUT HE INFORMED THAT HE WILL REPLACE IN A WEEK OR SO. BUT HE HAS NOT TURNED UP. I HAVE MADE SEVERAL COMPLAINTS THROUGH CUSTOMER CARE YOU MAY VERIFY FROM YOUR RECORDS (AROUND 12 COMPLAINTS TILL NOW) AS I COULD NOT GET NAY RESPONSE FROM CUSTOMER CARE CENTER AND THEY ONLY RGISTER THE COMPLAINT AND THEY LEAST BOTHERED WHETHER THE COMPLAINT IS ATTENDED OR NOT AND THEY HAVE NOT TAKEN UP THIS TO THEIR HIGHER AUTHORITIES.FOR FURTHER FOLLOW UP. IN THESE CIRCUMSTANCES I REQUEST YOU TO TAKE MY COMPLAINT ON PRIORITY BASIS AND REPLY TO ME AT THE EARLIEST. HOPE YOU WILL NOT PUSH ME TO GO FURTHER REG THE ABOVE. PURCHASE BILL NO 1363 DT 16/5 THE GAURANTEE PERIOD EXPIRES ON 15/5, PL TAKE ACTION BEFORE THIS DATE EXPIRES.
THANKING YOU,
P.SRIDHAR,
2/34, NANDANAR STREET,
N.H.2 M.I.G
MARAIMALAI NAGAR 603209
KANCEEPURAM DIST,
TAMILNADU (CHENNAI) PH.044-2745 3996
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