I am your very good customer... i am the proprietor a big firm which is called P.C. Jewellers... let me know you that i have 3 split ac, 1 window ac, 1 22" lcd and a double door refrigerator of LG... and whatever product i use to buy is from LG and i refer LG to my friends... But let me say you that i am deeply hurt through your service centre which is located in dist- Nagaon, State- Asssam... i always face a lot of problems from the incharge of your service centre which is named Mr. Bhadra Bora... whenever i call to him for getting my split ac, s for servicing, he sends the persons after at least one week and after calling him for at least 20 times... he always use to make excuses that he dont have much staff to finish the complaints... staff has not come today... staff has went somewhere else... what can i do... one day i asked one of his service person then he told that in our service centre there are only few person to lookafter the complaints and they told that we have to cover not only 1 district but 2 or 3 districts... now let me ask you where should your customers go??? if your service centre which is in Nagaon, cannot lookafter the complaints of your customers then you should put some more staffs to finish the complaints... but i think that Mr. Bhadra Bora of LG service centre, Nagaon, Assam is really not interested to keep your customers satisfied. i am very much angry not on Mr. Bhadra Bora but on LG electronics... Because, i think, you never keep a eye on your service centres... I need you to take a very good step against Mr. Bhadra Bora not because for my complaint but for your sake to keep your customers satisfied... and one more thing... if you are still getting confused that i have a lots of products of LG... then please send me a mail then i will send you all the cash memos of all the products trough mail... My name is Mr. R.K. Soni, P.C.Jewellers, P.O. Haibargaon, Dist- Nagaon, ASSAM-782002. hope for your reply at thre earliest...
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