Ours is a LG 26" LCD TV, bought in 2007 for Rs. 43, 000/-. We had got an AMC done for our benefit for 2 years worth Rs. 5000/-. Our TV got some problem as the display was not there, so called up the technician. On his checking, the technician said that the part is not available as the company no more manufactures the same.
As it is under AMC, now after close to 1.5 months & end no. of follow ups, they are favouring us with nominal amount of Rs. 15, 000/- which i would have got it if it would not had been under AMC
How are we responsible if company has stopped manufacturing that part. Why should we suffer. We are middle class family and cant afford to change our TV every 3 years.
Now i will have to again buy a TV worth Rs. 30, 0000.
Who the hell is responsible for all this nonsense, Does the LG (Life is Good making our life worst) think that everybody has extra money to change their LCDs every year.
And moreover no proper channel of complaint by LG company so that people keep suffering...
Pathetic Company and services
I am logging compliant on this forum so that i get a solution
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