I have purchased Split LG AC 2662QHLSA
on 18th june installed on 19th june after 4-5 days of installation it stopped cooling plus water started pouring from the AC. Number of complaints were lodged through phone & e-mails, company sent, everytime different persons to check it everytime different excuses/faults were told, ultimately it was said that there is less gas in it so they refilled gas, for two days it worked and again cooling stopped instead ice started falling from it, when we started it. Now again it was told by LG that there is gas leakage. So we told them to either replace it or refund our money given to dealer EKO elctrovision Patiala and cheques also. Now despite of everyday complaints company and dealer are reluctant to solve the problem they are telling same piece is not available and money will be refunded after more than 15 days.
Since I have suffered a lot and very purpose of buying the AC has back fired with none of my fault. It is too much harassment to me in this humid conditions.
Therefore, I am complainting this in consumer forum and, company and dealer must pay back money as well compensation for harassment for more than 25 days to the consumer. I have all the record of the mails sent to the LG service stations and to dealer etc.
Divya Sharma
#10 Secreatariat
SAI NS National Institute of Sports Patiala
0 comments