1. 31 May - Purchased a washing machine Model No.7222 from M/s Perfection Bhopal.
2. 01 June - Received SMS that your request id is RNA 120601076362.
3. 05 June - No one from LG came to install the machine. I contacted the customer care toll free no. I was told that the machine will be installed with in 48 hrs. No one contacted me. The request id is RNA 120605034035.
4.10 June Received a message from customer care that " LG Thanks you for giving an opportunity to service your product, Send 1 if Dissatisfied 2 if Satisfied "when actually no one came to my place to even open the machine it is still lying in my Drawing room as a show piece. I contacted the customer care the person told me that you will be contacted with in 48 hrs.(RNA 120610028530) No one contacted me.
5.12 June Complaint logged with M/s Perfection Bhopal regarding Installation of LG washing machine he contacted on phone the local LG office. They took my mobile no. and told me that you will contacted today. No one contacted me the machine is still lying in my Drawing room Packed. Please help.
VN Saxena
Plot No. 1, 45 Bunglows
Bhopal
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