Respected Sir/Madam
This Is to inform you that I am really dis satisfied from LG Company's Washing Machine.
I have a washing machine of LG Semi Automatic Machine model no. WP10215.
It is not working at all so i registered a complain in company service center on 27/02.
So company gave 2 days turn around time.
But its about a week now & i havent recieved my washing machine back its still in warranty.
And when called in company for status they do not give proper response.
We also talked to Vadodara's Manager Named Amit Shah. But he also did not respond properly. Inspite of warning him that we will complain to higher authority he says rudely that "jo banta hai kar lo".
After many chances of complaints i am fed up now and expecting some action and quality service assurance from company & consumer complaints team.
The complaint number Provided by the company is "RNA-110227064694"
Complaint is Registered on Name of Rohra Rajkumar G
Company says that there is a problem in gear box & puley. company promises to solve problem in 72 hours but its about a week now.
So this is a Humble request to you. Kindly take some specific quick action so that customer does not face such problems.
My contact details are mentioned Below.
Feel free to contact me for further details.
Rajkumar G Rohra
Gujarat, Vadodara
91-9824011394
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