Dear sir,
I Kewal Kumar Nailwal facing a problem in product of Luminousindia. In this regard a compliant was logged for problems in inverter 800 VA and the service person taken back the inverter for correcting fault on dated 11th july. For this bill charged to me was Rs.1100/-, and inverter was given back to me after 11 days but the problem is same as it was initially.
When we checked with your executive Mr. Anup, he told that inverter was given without any part changed, they have sendback the same faulty inverter to us. So pl. take this issue on serious basis and arrange to rectify the problem as soon as possible, I have already paid the amount of Rs 1100/- in this regard, but the problem is still not corrected.
If you will not respond to us genuinely then i have to go to consumer forum... please rectify our complaint this is our last request from your company.
Compliant no. 989504
Kewal Kumar Nailwal
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