R/sir
I was purchase a New Duel Sim MICROMAX X510 model S.No. ONX5100610091810 from shop MOBILE HUB-BHILWARA (RAJ) Bill No. 232 dated 09/05, but hacking problem I leave my phone at MOBILE HUB shop dated 11/05. He said me its software problem so we update its software.
After one day he gives me my phone & says its ok, then I check my phone at shop but problem was not solved then shopkeeper send it again Micromax service center-Bhilwara but problem was not solved then shopkeeper & Micromax service center-Bhilwara Person say we send it service center-Delhi. But I have no time so I say I leave my phone after some time.
In this period my phone charging/USB port was not work properly, when I push charger /USB then it charge another it not work. Then I leave my phone 24/06 at MOBILE HUB shop & says all problem about this phone. He gives me time 10-15 days & sends my phone Micromax service center job card no. W020109-0611-55640 dated 29/06. After 15 days I went mobile shop he says Phone was not send by Jaipur Service center. After I talk shopkeeper, Service center Person & Dealer Person but any person not give proper answer about my phone. After then 15/07 I received my phone at Micromax service center-Bhilwara & say me that these Duel SIM MICROMAX X510 models not support Tata Docomo SIM with BSNL SIM so your phone is hacking. So Chang e any one Network. And about Charging/USB Port he says we repaired it now it’s ok. Then I received it.
But at home when I charge/USB It was not work properly. Then 18/07 I went Micromax service center-Bhilwara & say about this matter he reply me that you broken it now it’s Warranty is lapse & Repairing Charge 200/- rupees.
Sir I was Purchase a Fresh New MICROMAX X510 model & Problem was still from purchasing Phone. I don’t want Repaired Piece. Please replaced my Phone & give me a New Phone.
Please look into this matter & replace my Phone.
Date 18/07
Your Faithfully
MANAK LAL SHARMA
(M) 8233064312, (M) 7597132371
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