Sir/madam,
>
>
>
> I am raman kumar, ambala city. one of your customer, i purchased one of
> your
> brand q5 on 12.3.10
>
> and with in four months its speaker stop working and software started
> getting hanged during calls.
>
> then the keys went inside and even those stop working
>
>
>
> i asked the dealer. babbar mobile store, ambala city. he guided me to
> cervice centre of ambala city of your company.
>
> but ur centere refuse to take my complaint and sent me bak.
>
>
>
> i asked again dearler, he started giving escape and fake answers like he
> talking to company and centre n so on...
>
> after many walkins to dealer he sent my mobile to centre, n this time
> centre
> took it n said the defect will b repaired in delhi n will take atleast
>
> one week.
>
>
>
> see i m a business man, n mobile means a lot for a business man. i feel u
> knw the importance of comunication in a business process.
>
> i stayd for one week.
>
>
>
> the job order no is 3080.
>
> form no 564123
>
> date is 15.9.10
>
>
>
> and nw still i didnt get my mobile bak.
>
>
>
> nw in my view micromax has a very weak customer handling department.
>
> if it is taking one whole month and even nw there is no surety when i will
> get my phone bak
>
> i think it needs lot of improvemnt.
>
>
>
>
>
> this is my first and last mail to you, after that i will go to consumer
> court, for the so much of harasment of my time.and inconvenience
>
> because of ur lazy attitude.
>
>
>
> finally i will say that micromax got good network and big company bt in
> area
> of its customer care its the worst.
>
> i called ur customer care no which is never reachable, and never give
> response to me.
>
>
>
>
>
> if u are not the right person for the complaint then please forward my e
> mail cc to me to the right person.
>
> thank you.
>
>
>
>
>
> raman kumar
>
> 9996909699
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