Hi,
My name Rohit Gulati, I have purchase micromax a60 mobile last month since then
I am facing problem with the phone, I notice that the battery does not hold the charge and the camera of the phone does not work some time I get a error message sd card not found, I went to Micromax mobile service center they told me that headset is faulty and it will take 10 to 15 days to repair it or you can return this phone back to the shopkeeper and get a new, I went to shopkeeper from where I bought this mobile, they told me it will take 15 to 20 days to get replacement mobile, I decided to return the faulty handset and get a new one, after 20 days last week I got replacement mobile still I am facing the same problem battery of the phone does not hold the charge, I have to charge my phone after every 4 hours, camara of the phone does not work and some time phone turns off automatically, I was fud up with the phone I went to shopkeeper to return phone to get my money refunded which I have paid, he told me that micomax is a small company they will not take mobile back and refund your money.
It is very frustrating to have a mobile phone which is not working, I wrote a letter to Micromax company but got no reply that is why now I have decided to register a formal complaint against micromax mobile their poor quality products and customer service now I don’t want to use Micromax mobile I want my money back which I have paid.
Your early action will me highly appreciated.
Thanks & Regards
Rohit Gulati
(9811738096)
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