Hi, I bought a new Micromax mobile "MODU-T" on 25th Nov. In Dec i checked that its multimedia hands free is not working. Submitted that to service center on 21st Dec with complaint# MMX 2401112199 and Job sheet # 1378625. Then in month of feb got problem within the phone as well. Submitted phone to service center on 23rd Feb with complaint# MMX303110848 and Job sheet# 1463360. Nothing has been received back till yet. No one is taking responsibility of anything. No one is giving any kind of call or email. Frequently giving them call and email but no reply is coming. Just giving fake promises.
Now Service center is saying that issue still not resolved in the phone and customer service center saying that the complaint is in closed status (both the complaints) and issue has been resolved. I don't know what to do now..!! please help me.. i bought the phone of 10K and now its with service center .. i have a copy of bill and all the complaints Job sheet and have 2 reply mails from the MMX support... please do something
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