I purchased a micromax handset Model micromax GC360 .This handset is 3 sim -- 2GSM and 1 CDMA .Often it starts searching while operting any menu or even if it is in simple standby mode resulting into loss of functions like calls, phonebook not ready, no message fuctions etc. and one is unable to use set for functions provided. Due to uncertain on and off or reset fuctions (all uncalled for) battery is also soon discharged. What to say set becomes useless at any point of time.
I purchased this set from a retailor SHIV MOBILES G-25, 26 Shriram Tower, 13 Ashok marg Lucknow on 23/11 who on complaints ultimately suggested me to go to the authorized service centre of the company. Cosequently I visited autorised mobile service centre of Micromax namely Prince Communication Ahluwalia building Lalbagh Lucknow Ph.0522-4104606, a centre full of manry disgusted complainants. They as per complaint no/Job no. 4697 took roughly a weeks time name of renewal of fresh software but all in vain .it was again submitted on 30/5 as complaint/job no. 5157 which after a long exercise of repairs ultimately was sent to Service Head quarter at Gurgaon as they told me. After a series of enquiries it was ultimately told that the set has come back after full repair (changing board). I collected it today. But unfotunately problem remains same Now I am fed up. What should I do?
S.N. Pathak
3/404 vishal khand -3
Lucknow-10
Ph.9335215177/9415001509
Details: GC360 (Micromax)
IMEI:910023400402773
IMEI:910023400672771
Dt.23/11
0 comments