Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Micromax Mobile Handset - Handset not repaired and not received | News #406465

Micromax Mobile Handset
Handset not repaired and not received

I have purchased a micromax mobile handset Model GC255 (dual sim) on 18th November. I submitted my handset to one of the service centre of micromax named "Micro Technology" at West Patel Nagar, New Delhi in the month of June due to the set was not charging. The engineer at service centre has checked my mobile and found that the handset was not opened or repaired by outside agency nor any water symptoms was found as the water seal was OK.

They returned the handset to me on 17th July saying that the set was repaired. But due to unavailability of the charger I could not check the set at the service centre. After coming to home I found that the set was not charging. Being the holiday on Sunday and Monday I once again approached to the service centre on 21st July and told them that the set was not repaired and also not charging. They once again check the set and collected from my for repairing. After one month they returned the set telling that there is a water found in the set and the set could not be repaired by them as the centre was closed and told me to contact to the new centre.

Then I contacted to the new centre on the same date and they collected my handset for repairing. But after few days I try to contact the service centre but could not success, as the centre was closed. Now almost 4 months have been passed I didn't get my handset and even I don't know from where and to from whom could I get my handset.


Company: Micromax Mobile Handset

Country: India   State: Delhi   City: New Delhi

Category: Electronics and household app.

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