Dear Sir / Madam, Date:30/09
Micromax is a brand as well as symbol of trust and Micromax (nothing like anything) do not have any definition to tell about himself.
I trust on Micromax and buy a trust as a model no. Q-75 for my younger brother which is working in Bangalore but within warranty it’s only Track Ball is not working properly, Display and other component was working properly i.e. only track ball problem I face, hence im give my mobile to your service centre Tirupati Infotech G-37, Ganpati Plaza, M.I. Road Jaipur-302015 on dated 19/08 vaid Job Sheet No. W020319-0811-144857 and Work Order No. R1108FRAJ0199426, at the time taken my mobile by the service centre they are properly check with the open the handset for physically damage but they did not found any physically damage, hence they taken it under warranty.
Micromax service center tell me the said problem with rectify with in 10 Days then after 10 Days they tell me it is sent for repair to company service centre they are not able to rectify the same and it will comes from company after 10 Days.
Now after said period when I talk with him Micromax service center tell me your mobile is come without repair from company due to it’s display track is broken and part missing, hence it is not cover under the warranty.
First when they taken the mobile they are check properly there is no physically damage then how can it possible??
After that when I check the mobile it is totally dad now it is not even start, I don’t believe can it possible?
If Micromax service centre treat there customers like i.e. every time I call them again and again but they did not give me good response. It is harmful to Micromax goodwill and trust.
I know Micromax is a trust of brand and continue make a grip on electronic market and I think very soon it will be comes on number one position.
I humbly request you please help me to short out my problem im mentally so disturb for my mobile because it is symbol of trust on me of my younger brother and my trust on Micromax.
Trust is not countable in money.
Regard,
Avinash Vijay (Mobile No. 919460435904)
Manager Post Publication
(Rajasthan Patrika Pvt. Ltd.)
Jaipu
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