Dear Sir/Madam
I have submitted my Videocon Mobile (Model No- V1675) to your authorized service center “Singh & Sons Communication- Jail Road, New Delhi” on 30th August, 09 due to some problem. The problem was, I was not able to hear the voice of person speaking from other side. So I have submitted my mobile and received the job card. I have been said, your mobile will be ready within a week. But till today, the problem is still pending and no initiative is taken. Whenever I call or Visit your service center, I have been again asked for one day time. Same story is being repeated again & again. I have logged a complaint in your Customer Care too (Complaint No-AMI3204650911) but again nothing has happened.
1 month warranty period is wasted with no use. I have lost complete trust on your services but still looking for your co-operation. And if you still fail to deliver your promise then please take your handset along with the kits and return the money.
I request you to please deliver my mobile in next given date i.e. 28th Sep, 09, else I’ll go to consumer Forum, asking for compensation for wasting one month of service and also return my money.
Kindly do the needful.
Thanking you
Chandan Singh
9873288076
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