BOUGHT BLACKBERRY CURVE 8520 FROM MOBILE STORE,
ADDRESS-JEWEL OF PIMPRI SHOPPING ARCADE, KAMALA CROSSING RODE, MUM-PUNE ROAD, PIMPRI-411017, STORE NO-1041 ON 13TH SEP 11'. AS PER THE ENQUEIRY I WAS PROMISED FOR 2 MULTIPLEX TICKETS CONFIRMATION WITHIN NEXT 48HRS FROM THE DATE OF PURCHASE.
TODAY IS 16TH SEP 11', I CALLED UP YOUR TOLL FREE NO.:18002096363 FOR CONFIRMATION & STATUS, THE EXECUTIVE SAID WILL GET BACK TO ME AFTER CONFIRMING FROM THE STORE.
I FURNISHED HIM ALL MY DETAILS, STILL NO UPDATION YET.
1) THE QUESTION HERE IS:- WHY MOBILE STORE IS ASKING ME TO CONTACT CALL CENTER & CALL CENTER REQUESTING ME TO WAIT TILL THEIR CONFIRMATION FROM THE STORE GETS VALIDATED.
2) DO YOU HAVE ANY ELEMENT OF AFTER SALES SERVICE & FOLLOWUP
3) SALES PROMOTION NEVER GETS ACCOMPLISHED IN ISOLATION OF AFTER SALES SERVICE
4) COMMITMENTS SHOULD NOT NE MADE IF THERE IS UNCERTAINITY FOR MEETING THEM
PL CONFIRM BACK THE VOUCHER CODE FOR AVAILING MULTIPLEX TICKETS.
WHAT MATTERS IS NOT THE GIFT BUT FALSE COMMITMENTS TO LURE PROSPECTIVE BUYERS TO INCREASE YOUR CONVERSION RATES...
MY DETAILS:
NAME- SHILPI SHALINI
MB. NO- 9850951223
EMAIL-ID- [email protected]
LOCATION- PUNE, PIMPRI
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