I bought a mobile on from online got hands on 10th of october and within few days it was having some problems so i contacted MOTOROLA they guided me to go to their certified service center so...
I gave my mobile on 18th october to service center - They told me that problem is software problem and it will be solved in 20 minutes but the technician has not yet come so u should come tommorow only i accepted that
19th October - i reached there and asked for my mobile they made me wait for 1 and half hours acting that they are not able to find the mobile and later they told me that your mobile is not yet done also. I was told to call in the evening for status of mobile when i called them up they told me they will notify me after an hour i kwpt on waiting when i called them back no one is picking up the phone luckily i got peon's number i talked with him some person was speaking from behind that "customer ka phone nai uthane ka, bandh ho gaya hai center abhi " in loud voice and peon cut off the phone.
Now that timing is 10am to 6pm i never found MANAGER at center also TECHNICIAN comes after 3pm
i was given technician's number so i called him up today at 2.30pm he told me he will let me know the status after an hour but no replies after hours and hours when i called back no one is picking up the phone.
The technician told me he is finding my battery but fact is they returned my battery on the day i submitted phone to them saying that "battery, cover, sim card, memory card will not be needed"
I personally request this forum to take care of this CENTER of MOTOROLA
Dadar Center
NUTRON TECHNOLOGY
Shop No - 104, 1St Floor, Civic Center, Dastur Wadi, Naigaon Cross Road, Dadar (E), Mumbai-400 014
Tel : 9867047743 / 022-24184242
E-mail: [email protected]
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