Dear sir,
I have returned Big home silai machine: My order no. was 3782600.
The product is very compact but it has many problems like follows:
1) it does not stitch continuous.
2) needle breaks very frequently
3) thread also breaks in between stitches every 3-5 minutes.
4) also it is not stable while stitching due to very light weight.
I need complete refund for the same. Even Naaptol customer care was promising that they will give refund. I have name of all customer care executive i talked with.
Product is dispatched thru bluedart a/c no. 113260 with docket no. 13529331001. it was delivered on 15th June. i have confirmation of the same. still Naaptol is claiming that it received on 26th sometime or 28th sometime.
Still I have not received refund. Please do the needful to help me.
Best regards,
Heena.
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