I had purchased VOX IE7 Full TOUCH SCREEN Slider Mobile with QWERTY Keypad – with Six Manufacture Warranty from Naaptol with Order # 2249990 Dt.05.09.2011
The product got failed in less than one month and WE ARE NOT GETTING THE SCREEN DISPLAY.
We had lodged the complaint with your Customer Care vide Complaint No.1564800 Dt.10.10.2011
Naaptol had acknowledged and replied to my complaint by Email on 09.11.2011 stating that the concerned vendor M/s ALPHA Radio Hyderabad had been informed to look into the matter and they would get in touch me.
Non of them got in touch with me and I had sent 4 reminder mails to Naaptol, but unfortunately there is no response.
I hope Naaptol is not cheating the people with sub-standard products and not bothered about the complaints
I request Naaptol to look into the matter immediately
M. Ravi Kumar
Hyderabad
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