Inconsumercomplaints.com » Internet & Web » Review / complaint: Naaptol.com - Cheeting | News #426820

Naaptol.com
Cheeting

Dear Sir,

Greetings,

SUB: Replacement of E Phone (mobile) not done since 5 month (in place of 7 working days as per Naaptol's cheating advertisement)

I purchased on E Phone (mobile) from Naaptol and my order no is 113484. It was a faulty one and we send it back to Naaptol on 12/12 from Mandvi – Kachchh (Gujarat) through Professional currier POD no mdv 296123. and we confirm with Naaptol officer that they got mobile on 27 / 12 and he told me that we have done formalities of replacement.

After 7 days i.e. in First week of Jan Naaptol officer told me that we will send you new mobile within 10 working days.

Since that day to till date continuously I am giving call to Naaptol officer and every time they are telling that you will get the mobile shortly. Within 7 working days… i have done minimum 100 call to Naaptol. May be cost of these call's will be more then that mobile's cost…I am trying to get justies only...

Due to Fred up with Naaptol officer and be help less I complaint in to shree Grahak suraksha and replyfornaaptol.com for this issue. After complain in Grahak surakhsa, in April third week Naaptol officer called me and told that your mobile is already send to your address and you will get it within 7 working days (first time I got reply from your side due to shree grahak suraksha only)

So, I thanked to GOD that at last now I will get my mobile. But since till date I didn’t got my mobile and whenever I m calling to Naaptol officer at that time Naaptol officer telling me that we send your mobile thro AFL currier and you will shortly get mobile.

With Lots of pain I am requesting you that sir kindly alert to all our netion's people about cheeting advertisement of Naaptol (Order kariye, aur 7 dino me apaka product paiye) thro your source, so atleast other people do not do mistake what i have done.

Note: I also talked with Naaptol senior officer / supervisor about my case lots of time, but they also every time told me that I will get my mobile within a 7 working days. I am also having a recording of last call with Naaptol officer, telling me that “we send your mobile by AFL currier to your address and you will get mobile within 5 days” in third week of april. This evidence help to alert all other people from Naaptol. In other recording Naaptol officer accepting that they got mobile back in dec - 09. i am sending that two recording to you for your kind information and it will help to give justies to me... Sir, I am not able to attach that recording in this formate, so if possible then give me your mail id so can send that recording to you...

As per my experience about Naaptol is that it is continuously cheating me and may be also cheating many other people by lying every time. I will try my level best to alert my district and state people about your cheating advertisement.

Regards,

Mota Mohan C.

Mandvi – Kachchh,

Gujarat

09898992219

09099843481


Company: Naaptol.com

Country: India   State: Gujarat   City: Kutch

Category: Internet & Web

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