Dear Mr. Rohatgi,
It is disappointing to know that you had a bad experience on your purchase of your Spy Pen from Naaptol.com. I, on behalf of naaptol would like to apologize for the inconvenience caused to you. However, we are working on to improve our service, so you would not face any inconvenience in future.
After Checking your Naaptol Account, I've found that the product has been replaced and re-delivered to you on 07/05.
We would request you to write us on [email protected], [email protected]. Also, you can call us on 9223490900 for further assistance.
Regards,
Amey Thakoor
Customer Care.
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