RE: FW: Pallav rohtagi refund of Rs.748/-Tuesday, November 25 3:19 PM
From: "Response" View contact details To: [email protected] Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that your order is under processed.
Kindly note down your Order no: - 0GA080269185 for your future references.
We request you to kindly wait for some time; your order will be dispatch in our next lot.
Assure you of our best services always.
For any further query or assistance please feel free to get back to us or contact us on
011-40502424, 1800-10-24242 (toll free)
Thanks & Regards,
Meghna Tyagi
India Today Book Club
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From: pallav rohatgi [mailto: [email protected]]
Sent: Monday, November 17 6:44 PM
To: response (ITBC)
Cc: pallav
Subject: Re: FW: Pallav rohtagi refund of Rs.748/-
Dear Sir/madam, It is almost a month that i got your mails stating that my money is being refunded my shoes order has been processed and my tupperware lunch box order has also been processed but till today I have not got a single item neither the shoes, tupperware or my money back, Will you please look into the matter for a speedy delivery of the three things. Thanks and Regards, Pallav Rohatgi.9433149221
& On Wed, 10/22/08, Response wrote:
From: Response
Subject: FW: Pallav rohtagi refund of Rs.748/-
To: [email protected]
Date: Wednesday, October 22, 11:54 AM
Dear Member,
We apologize for the inconvenience caused to you.
In this regards, would like to inform you that your refund of Rs.748/- is under process and you will receive the same soon.
We request you to wait for some time. Kindly refer this no RE08000569 for your future references.
Assure you of our best services always.
For any further query or assistance please feel free to get back to us or contact us on 011-40502424
Thanks & Regards,
India Today Book Club
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From: pallav rohatgi [mailto: [email protected] ]
Sent: Saturday, October 18 12:00 PM
To: response (I TB C)
Cc: pallav
Subject: RE: payment taken twice on I TB C08349136
Dear Sir/madam,
Thanks for the mail I didnot understand your mail If you see my trailing mails you will find the transaction details...
I am sending the details again.
The cerdit card I used for the transaction was of ICICI BANK
my CARD No is 4477 4702 9834 0002
the transaction details are
03/10
74327078278227803000398
INDIA TODAY BOOK CLUB
Rs. 748.00 (DR)
18/09
74477488263005404761147
Living Media India Ltd.
Rs. 748.00 (DR)
Looking forward for a speedy response.
Thanks and Regards,
Pallav Rohatgi
9433149221
& On Sat, 10/18/08, Response wrote:
From: Response
Subject: RE: payment taken twice on I TB C08349136
To: [email protected]
Date: Saturday, October 18, 11:37 AM
Dear member,
Thanks for your mail,
With reference to your mail we would like to inform you that kindly send a copy of credit card so that we can forward your request.
For any further query or assistance please feel free to get back to us or contact us on 011-40502424.
Thanks & Regards,
India Today Book Club
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From: pallav rohatgi [mailto: [email protected] ]
Sent: Thursday, October 16 7:43 PM
To: response (I TB C)
Cc: pallav
Subject: RE: payment taken twice on I TB C08349136
Dear Sir/Madam,
Thank you for lending your support in solving my issues. I do feel INDIA TODAY BOOKCLUB is indeed customer friendly, but still an important issue has not been addressed till now by the club and that is, how do I get the refund of my twice-deducted money.
Looking forward to same speedy response.
Thanks and Regards
Pallav Rohatgi
09433149221.
& On Thu, 10/16/08, Response wrote:
From: Response
Subject: RE: payment taken twice on ITBC08349136
To: [email protected]
Date: Thursday, October 16, 3:48 PM
Dear Member,
We apologies for the inconvenience caused to you in this regards.
In this regards, would like to inform you that your gift is under process.
We request you to kindly wait for some days you will get the same soon.
Kindly note down your gift’s reference no for further inquiries- 0FA080001012
For any further query or assistance please feel free to get back to us or contact us on 011-40502424.
Thanks & Regards,
India Today Book Club
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From: pallav rohatgi [mailto: [email protected] ]
Sent: Thursday, October 16 11:31 AM
To: response (I TB C)
Cc: pallav
Subject: RE: payment taken twice on ITBC08349136
Dear Sir/Madam,
Thank you for the speedy response regarding the addidas shoes.
But I want to bring to your notice the payment that has been deducted twice and the tupperware lunch box.
Pls resolve this matter at the earliest.
Thanks and Regards,
Pallav Rohatgi
09433149221
& On Thu, 10/16/08, Response wrote:
From: Response
Subject: RE: payment taken twice on I TB C08349136
To: [email protected]
Date: Thursday, October 16, 10:22 AM
Dear Member,
We apologize for the inconvenience caused to you.
In this regards, would like to inform you that your order for Adidas Shoes has been fully processed from our end.
We request you to kindly wait for some days you will get your order soon.
Kindly note down your Order no 0GA080268229 for future references
Assure you of our best services always.
For any further query or assistance please feel free to get back to us or contact us on 011-40502424.
Thanks & Regards,
India Today Book Club
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From: pallav rohatgi [mailto: [email protected] ]
Sent: Wednesday, October 15 5:18 PM
To: response (I TB C)
Cc: pallav
Subject: payment taken twice on I TB C08349136
Dear Sir/Madam,
I have ordered one Elements cd pack consisiting of 4 cds earth, wind, water and space.
There was offer on this pack that i will get a tupperware lunch box free and one pair of addidas shoes for Rs 748.
But till today i have not received my shoes neither my lunch box moreover the amount Rs 748 has been diducted twice from my account one on 18th sep and next on 3rd oct from icici bank credit card i am giving the Transcation Reference no for the same...
03/10
74327078278227803000398
INDIA TODAY BOOK CLUB
Rs. 748.00 (DR)
18/09
74477488263005404761147
Living Media India Ltd.
Rs. 748.00 (DR)
I have even talked to our customer care center they asked me to mail the same so I am w riti ng to for resolution of the problem.
Pls deliver the lunch box and the shoe and refund my extra amount...
Looking forward for a speedy resolution.
Thanking You
Pallav Rohatgi
09433149221.
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