Dear Mala,
I would like to apologize for the inconvenience caused to you. However, we are working on to improve our service, so you would not face any inconvenience in future.
Also, we have a special cell that will look into this matter and will get back to you on this. After checking your Naaptol account, I've found that the payment is received by us and the Spy Pen has been delivered to you on 18/03.
We would request you to write us on [email protected], [email protected]. Also, you can call us on 9223490900 for further assistance.
Regards,
Customer Care.
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