Dear Mr. Parekh,
Your complaint has been noted and would be resolved at the earliest. Meanwhile, we have several email ids as well to provide you solutions to your complaints. Please be assured of your voice being heard and acted upon as well.
Also, as per Company's Policy you are required to send the faulty product to the required destination within warranty period. If the product is repairable, we repair it and re-deliver it to you, or a new product will be re-delivered to you without any charges.
You can also contact us at [email protected] or [email protected]. Also, you can call us on 9223490900 for further assistance.
Regards,
Amey Thakoor
Naaptol Customer Care.
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