Dear Sir,
I purchase mobile phone (BOSS ePhone 3300) from Napptol. Order no.-250533
After some time it will not work properly (hanging problem).
I talk to customer care executive about this problem, they tell that send this mobile to on address:- Krishna traders
2A, Mangesh INDL. Estate
Sheller Nagar NR NAHUR VI BHANDUP (W) BOM.
400078
Through BLUE DART on dated -14-9-10, AWB NO-12956626502
After sending mobile i again call to customer care executive, they told me that u will received ur mobile with in 15 days.
I call again to customer care after 20 days they told me that ur product repaired and ready for dispatch and u will get it with in 7 days.
After 15 days I again call to customer, they told me that u will get ur mobile with in 7 days.
But sir I will not received it. I will again & again call to customer care exe. again & again same answer
Till date Napptol not return my mobile phone.
Dear sir I hopeless plz help me.
My Order no.-250533
Request No.-269596 given by customer care exe.
Customer care no.-09223516148, 09223526148
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