Naptol//blackberry handset
Froud with the custome

I am Anu had taken the Blackberry Handset from naaptol.com Order No:- 3245243 Dated:18 Jan. Which reach to us through Blue Dart No:- AWB 58526649241 on 19 JAN. We had taken the handset and move to Reliance there we come to know about the handset is not working for the CDMA then we put GSM Sim that also not working then we taken the handset to the blackberry showroom there they check the imei no which is not valid in India & blackberry never starts with this handset no 8830 black color. There we come to know that Naaptol has done the wrong thing with me given me the Chinese Mobile we had given the complaint to Naaptol. The Complaint No:2320309 which is register there on 21 Jan.at that time customer care has told me that i get get a call back in 48 working hrs bt till now I not receive any call from naaptol side. ies on 7 Feb. In between this i had tried to speak to there customer care. bt NOW they r putting my phones on hold.

So plz do the needful as soon as possible i need my money back or new handset ies original blackberry from the naaptol.

Thanks

Anu