Dear Sir;
I really need your help with this
Your attention is drawn to communication with your dealer M/S Narula Electronics, Navyug Market, GZB is poor & fake towards the split AC i.e Old Model v/s New Model
Our company M/S M.G Construction Machinery & Equipment (P) Ltd. brought the split AC on dated 22 March. In this regards M/S Narula Electronic dealer told us this is the latest model of 2009 & after that we are continuously communicating with customer care of LG, they have registered our complaint & send the executive time-to-time but not able to find the right cause in AC
I would like to draw your attention toward the fake commitment between dealer & our company, when we go through the model no. & serial no. of split A/C we found that is the old model. In this regard we have communicated with LG Services they also told us this is the old model.
Product & Dealer Details
Dealer Name: Narula Electricals
Owner Name: Vijay Narula
Address : 102, Navyug Market, Ghaziabad
Contact No. : 0120-4377203, 4370260, 2791218
Product Name: LG Split AC
Model No. : LSA12M1B [1.0 Ton]
SN. : 609NLYX000018
Date of Purchase : 22 March
Invoice No. : 6750
Supplier’s Ref. : 1624
We are totally frustrated to whom we have contact or not, why we know each & every thing because the Company all this thing we did at my end
Sir, please do the needful & take the necessary action against the dealer of LG because he is spoiling the brand of LG in the mind of consumer. Looking forward to your favorable reply & long mutually beneficial relationship.
When the matter is resolved I’d be grateful to you
For MG Construction Machinery & Equipment (P) Ltd
Uttam Singh Negi – CEO
457, Hindan Vihar, Delhi Meerut Road
Ghaziabad, U.P
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