I had bought a new mobile phone from NOKIA dealer at Calicut, Kerala (Happy Creations, Mavoor Road, Calicut) as per bill no.11714, dated 04.10. Rs. 3600.00. I regret to say that, till today it hasn't work properly. Once I serviced the same from Nokia Serivce Centre, Calicut, They told me that it has some software problem and send it to Nokia Company, Chennai. After two weeks, it get back with good working condition. It is just two or three months then the comaplaint started again. I gave the same for servicing, they told me that warranty period expired. Even if, they serviced without charges. I was so happy and I thanked Nokia company very much. After two days same complaint found. They recieved my mobile with extra attention. After two weeks they give back my mobile. But it has not working properly. Each time they foolish me and I understood that this complaint is not common complaint. It is some manufacturing defects. Whenever I ask about the complaint they told me it is some software complaint. Really the puchase of my Nokia set is much lost. It is so shame that as a company like Nokia manufacturing these type of local set. If you can do any goodness for customers like me please replace my mobile set or repair the set at your earliest. And instruct your service centre, Calicut that not foolishing the customers.
Hope your favourable action. Otherwise I lost my money and suffered alot by using Nokia set to my profession also.
regards,
Dr. P. Babitha
Deseeya Pharmacy
Unnikulam P.O.
Kozhikode - 673 574
Phone: 0496 - 2647268/2648235
Mobile: 9495613620
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