Dear Sir,
I am Manjunath and i bought a Nokia N79 on October. Ever since i brought the phone i faced the complaint of hard keypad. I complained the same on March and gave it to Nokia care stating the same problem, but they said its a software problem and took my phone for a day, when i received the phone SD card protection cover broke. when i asked on that they told me to hand over the phone so that they can send it to delhi and replace it, Since i dint have time i went to Ranchi and approached nokia care but they said external damage won’t be covered in warranty and gave me a rejection letter which the Chennai Nokia care dint give me. After a while the screen was displaying weird colors and keypad light was not working. I came to Bangalore and reported the same complaint but Bangalore Nokia care told me that there is external damage warranty is void and on my request they opened the Phone and found water damage (which was not done by the other two Nokai cares of Chennai & Ranchi even after i reported the same complaint). Because of the Fault of Nokai care Chennai i had to repair my phone putting Rs.2000 from my pocket and even my warranty is lost. Even after spending Rs.2000 the problem is not solved, The display problem is persisting. I am deeply hurt by these incidents related to Nokia Care, so i would like to take Nokai care to court and see to that such incidents dont happen again. And i also want replacement of phone stating manufacturing defect or supply of faulty phone by nokia. Pls take a serious action on this case. My contact no is 9742418555.
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