Sir,
I have nokia 6233 since last 1.5 years and it is functioning satisfactory for which i need to replce its body case (plastic) complete as it is broken.
I contact nokia centre where told it is not available... Surprised.
So i requested customer care by mail... they replied it is not available.
This is very much painfull since due to nokia after sales mismanagement/irresponsibility i m unable to use my mobile which is technically working.
I think Nokia as reputed brand must look-in to care for their old loyal cutomers.
Nokia simply can't escape from its accountability bye saying "not available".
I search email Id of Mr D.Shivkumar, MD Nokia-India but didn't get. Hope this may go to Mr. D.Shivkumar for needfull action
I m thankfull to this forum which helps in such case to consumer... Hats Off to this site.
My id.. [email protected]
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