Dear All
1) This is Umesh Kandula, I have purchased a nokia C3-01 (356268047643278) Phone at Bigc Mobiles Pvt Ltd Dilsukh nagar Branch on 28 th april from purchasing on words I am facing lot many problems with this phone, in the month of June I have given the phone for the Repair and I said about the problems (NET WORK DROPPING &INCOMING VOICE DISTRUBENCE WHEN PHONE IS RINGING &Touch pad completely not working and major problem is I am getting Some explode sound in between the ringing sound) They said that it’s a software problem we clear it with in two days time and I have given for the repair at NOKIA CARE Center SS ELECTRONICS SHOP NO G22, 23&24, HARDY COMPLEX, MG ROAD OPP.CHERMAS, SECUNDERABAD 500003.After three days They called me and said that your Handset is ready and I went there and taken the hand set,
2) exactly after fifteen days again I faced the same problems I went back to the same Nokia care centre shown the mobile they took the phone said me to come back after three days. I got the call after 4 days saying that your hand set is ready than again I went back to the Nokia care Centre They have given the repaired hand set but the phone is not repaired in front of them only I have shown the problem they took back the phone immediately and changed the touch pad given back to me.
3) Again in the month of Sept i faced the same problems (NET WORK DROPPING &INCOMING VOICE DISTRUBENCE WHEN PHONE IS RINGING &Touch pad completely not working and major problem is I am getting Some explode sound in between the ringing sound) and complained about the phone in the same nokia care centre Ms. Anuradha Has took the phone and said that I am going to get the replacement after four days I got a call from Nokia Care centre Secunderabad Branch saying that your hand set has come, please come and take I went there but the phone is not ready They said we will cal u once we receive the hand set after 15 days I called and asked about the phone the people said that we are doing the repair not the replacement I went back and asked about the phone She said the phone is ready wait for ten minutes She came and given the phone saying that your replaced phone but the phone is not replaced the same phone they given to me and the repaired one also has the problem I phone key pad is not working and in front of them I complained again.
They lied to me saying that this is the replaced phone.i did not took the phone because every time I am facing the problems with this phone
Now I need the money back or a new phone otherwise I will go to consumer Forum
Thanks &Regards
Umesh Kandula
96429 92534
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