Nokia
Eplaced phone is not in good condition

I SUBMITED MY NOKIA N79 FOR THE 5TH TIME ON 28TH DEC TO NOKIA CARE, AFTER A WEEK THEY SHOWED ME A BLACK N79 SET WITH SO MUCH OF DIRT ON SCREEN & EVEN SOME HAIR AND DIRT INSIDE THE SCREEN, I TOLD THEM TO GIVE ME A GREY COLOR BRAND NEW SET OR REPAIR MY OLD SET OR REFUND MY MONEY.THEY TOLD ME THAT I HAVE TO ACCEPT THIS SET ONLY AS THERE IS NO OTHER SET IN STOCK AND NOW AFTER WAITING FOR 21 DAYS ON 18TH JAN THEY ARE SAYING I HAVE TO ACCEPT THE SAME SET.

PLEASE HELP ME AS I AM SUFFERING FOR LAST 2 MONTH WITHOUT THE PHONE.

MY N79 IMEI NO.356044030176323

JOB SHEET NO.112433527/091228/17