Nokia
Not working properly, need replacement

To

The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia C3 set Colour Golden White IMEI No 351984042038927 and Product Code is 059B4B4

I am shocked to bring to your knowledge that I have recently purchased the above-noted set which is infested with certain technical problems. The immediate second day it started hanging while incoming calls and receiving messages. I had submitted that to nokia care, Ulhasnagar and they sent that to Nokia Head Office and gave me after 12days. But the same problem continued. Its a repeat job. The phone also hangs again and again. Since i have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

In anticipation of your prompt response,

Thanking you,

Yours faithfully,

Paramjeet Kau