Nokia
No responce of complaint

Sir,

I have purchased Nokia 5233 on dated 10.08.10 from Pankaj Electronics, Green park. New delhi. The phone set stoped working since last two days (under guarentee period) so I took it to Nokia Care at Lajpat Nagar Central Market, New Delhi and shown the set to them. Men at counter shown set to the Technician a Sardar ji and then informed me that set is not repairable at this centre and to be sent to the company, which may cost me Rs. 4000/-. When I asked to give me an estimate for repair then he said that it will be given only when you agree to pay Rs. 4000/-. I fail to understand how one can decide to get the set repaired without knowing the parts to be replaced and their cost. I request to see the matter and business ethics to be maintained for the satisfaction of Customers at large. The set details are as under

NOKIA 5233

code 0594741

IMEI . 353385041239029

BILL. NO. 7524 DT. 10.08.10

Thanks

Shashi kant

ph. 9868280083

011-26495058