Hi am suresh Rao
Dear Nokia customers this is very very pain to experience the WORST kind of service providing to the customers by a NOKIA, don't ever purchase nokia devices on believing of proper service support from nokia to the customers. THEY ARE THE CHETERS IN THE MOBIL MARKET AND THEY DO NOT HAVE PROPER TRAINED TECHNETIONS. HERE LET ME TELL MY STORIE.
I had a set model 5800 xpress music and it was under warranty and after 9 months in my hand-set screen though was malfunctioning past from 2 months but it was working few times and finally i had been to nokia care at Indiaranagar near CMH road, there i requested for job sheet and i received after 45 minutes and finally my job sheet number was 299465550/110131/37. and they took my device in to the inspection room and after 30 minutes one lady came back with my set and informed my screen though is damaged. so for which i told them it is under warranty please get it done, so they informed me THIS IS NOT COVRED UNDER WARRANTY as such the internal component is damaged. so hear i questioned them how it could be damaged since not even once my set i have droop down to the floor so again i requested them let me have a look of that damaged one GUYS HERE IS THE IMPORTANT POINT TO BE NOTED. THEN THE LADY CAME WITH MY DEVICE AND SHOWN ME. THE THING LIKE IT IS NOT DAMAGED COMPOUNENT RATHER THERE STUPIT TECHENES WHILE DIMANTALING MY DEVICE THEY HAVE NOT PROPERLY REMOVED AND A SMALL STIPPER WIRE (FLAT WIRE) WHICH CONNECTED TO THE SCREEN WAS CUT BY NOKIA TECNATIONS. And to re-conform i requested them to assemble my device and let me check for at least malfunction on my screen. but unfortunately it havent worked and it is conformed to me the exact problem with the device was VIRUS attacked to my Mobil rather to my screen defective (as per my friend wordings and he is in to same field for about 10 years) just before hand-overing my set to service it was working as a malfunction but now the nokia service team has made my set as a baby toy. (this is called ajam work) (GOOD NOKIA TEAM I APPERICATE TO YOUR AJAM WORK AND ONE DAY YOU WILL DEFFENATLEY RECEIVE A NO-1 GLOBAL REWARD FOR AJAMATH AND THE BEST PERFORMANCE IN CHEATING THE CUSTOMERS HEAR I SULUT FOR YOUR HARD WORK)
DEAR CUSTOMERS,
HEARE I REQUEST DONT EVER GIVE YOU'RE HAND SET TO NOKIA SERVICE CENTER THEY WILL RETURN BACK YOU'RE SET AS BABY'S TOY...
REGARDS,
SURESH RAO.
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