Hi iam sathesh i have booked an complaint on Nokia Care (Tambaram Sanatorium) on april 28. there was a call from nokia care and i visited them on saturday (30.4.12) at 7 pm.when they contacted me in mobile they have informed me they are responsible for touch and informed me they will replaced and hand over the mobile in one hour.but when i visited them there was a very bad response from them.they gave a silly reason that water have entered into my handset but it was not a valued reason because they informed me that inside my handset it was wet and water would entered before 2 days but from my side my handset was not working around (Two Weeks) so my mobile was in switched off condition . and they informed to change my display but my display is in good condition i have a problem in touch. As i have given the complaint to the head office they just gave me a silly reason and not even gave respect to me as a customer. I had these problem for around three times that time just they solved my problem in handset but now they dont like to consider me as the customer.
I was using the mobile handset of your brand for around 8 years. As the customer of Nokia for around 8 years just iam ashame to be a Customer of Nokia. I need nothing much more i need a solution for this problem i need a replacement of my Handset or just Solve my Handset. If this is happen i may be thankful to you. A Step should be taked against my problem. and one more thing Nokia Care Manager is just a supporter of the Nokia Care Employers and not for a customer they dont have a time to even speak with us.
I would be thankful if step has be taken...
Thanks & Regards
G.SATHESH (9791133616)
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