This is the 1st Post:
http://inconsumercomplaints.com/complaints/nokia-c7-00-recurring-dust-accumulation-underneath-the-lcd-c717578.html
It has been 27 days since i have posted my complaint on this website. I am very sad to convey that the situation has got worse. The Nokia Care here had taken my phone for "observation" and found no problem, but whereas when I took it for use, the very next day the dust problem had reappeared. I conveyed this to the branch manager and sadly, he was in a very uncooperative mood, and has ineffectively blamed me (the customer) of this problem. Clearly if you type "dust problem in nokia c7" in google, you will get around 10 websites which house the complaints of many such customers with the same problem and I think this directly implies that it is not the customer fault, but some rare manufacture defect with some particular handsets of this type. The manager even though proved wrong, has once again procrastinated justice and has delayed any action from being taken by citing that he has sent an email of "APPROVAL" for the effective replacement of my phone. Logically speaking, one of the greatest mobile giants of the world, NOKIA, WOULD NOT AND WILL NOT delay their response BY 27 DAYS. So clearly there is some malpractice going on and sadly I, as a loyal Nokia customer, am on the receiving end of an unjust action. Will Nokia higher officials take action, will Nokia officials come to the aid of a loyal Nokia customer, will Nokia officials heed the value of precious money spent on such a costly phone?? I really hope so, because this should not deteriorate the Nokia's name in the society. This is the only action we as customers can take against such unjust actions, so please, if Nokia officials have seen this, I hope some action will be taken soon.
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