Nokia Care
Misbehaviour & unsupportive nature of the nokia care staff, park road, near shayama prasad mukherjee civil hospital, lucknow, uttar pradesh

Hi,

i had a problem in my nokia 6303 i handset which is in warranty period. i purchased my handset in july. i went to nokia care, park road, lucknow, uttar pradesh along with my handset on november 12th. i told about the problem to the staff i.e. black lines on the display. but no one paid attention to my problem. i went to the nokia care next day again but all in vain. i was very irritate because the staff is not listening to me and they were busy in their unofficial talking. i told the cco that my handset is in warranty period but he did not listen. it was such a horrible experience. i have lost my faith in nokia care, park road, lucknow, uttar pradesh. i will never advise anyone to go there for their handset related problems which is in warranty period or not.

finally i went to the other nokia care, b k & co, near leela cinema, lucknow, uttar pradesh. at here the staff took the handset for the repair & they gave my handset back at the time. this was such good experience.

i want to make a complain against the staff especially cco and reception counter of the nokia care, park road, lucknow.

please take proper action in this matter so that the customers of nokia can trust in nokia care.

thanks!

vineet kumar

lucknow, uttar pradesh