Dear Sir:
We had given two of our mobiles for repair at Nokia Care Center in Jayanagar, opposite to Khazana Jewelry shop. One mobile was C1-01 which had display problem (when we took it there for repair this was what they said to us) and they said in 10-15 days this display problem will be solved and since we were still in warranty period (we bought this mobile in November and one year warranty was given and we had produced the bill too) and any repair of such kind is cost free and the other handset 6300 had some software problem and they said they would look into it and would let us know the problem and the repair charges, then we could decide if we want that 6300 mobile to be repaired.
But an hour later, we get a call saying the above mobile, which had warranty period C1-01 had some liquid problem and it would cost us the repair charges. When we tried to confirm the issue, we were harshly answered. Now both the mobiles are with them and we have been trying to contact with various numbers and nobody is answering or picking the calls.
Please help us in this regard,
Prameela
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