Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Nokia cell phone - TO BLOCK THE STOLEN INSTRUMENT | News #450871

Nokia cell phone
TO BLOCK THE STOLEN INSTRUMENT

Dear Sir

My NOKIA Mobile hand set stolen from Cannaught Place Metro Station. I immediately reported the matter and requested the service provider IDEA to block the SIM Card. Subsequently I applied for duplicate SIM card for 9990556838. Now I want to BLOCK the STOLEN NOKIA INSTRUMENT too.

The detail of the Nokia Instrument is as under:

NOKIA 3110c Black 512MB

IMEI: 354862021072322

Purchased on 05/07 from Vishal Retail Ltd., A/18, Mohan Co-op Indl. Estate, Mathura Road, New Delhi-110044

Bill no. 3010000002664

With Warm Regards,

Shanker Kumar Karjee

INDRADEO VILLA,

Flat No.234G.F

Ashoka Enclave Main.

Sector-35,

FARIDABAD-121003

The E Mail exchanged with the SERVICE PROVIDER IDEA is attached for your kind reference

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From: Customer Care - New Delhi [mailto: [email protected]]

Sent: Thursday, March 18 10:54 AM

To: Shankar Karjee { Legal, Delhi }

Subject: FW: Block the Mobile No.9990556838

Importance: High

Dear Mr. Karjee,

Greetings of the day!

With reference to your mail, we are extremely sorry to hear that you have lost your handset.

Further, we would like to confirm you that the services of Idea connection 9990556838 has been blocked with effect from March 17.

Moreover, we wish to inform you that, you may retain the same Idea mobile number and get a new SIM card issued from any of our ' My Idea' location across Delhi and NCR region by making a payment of Rs.75/- via cash.

We request you to please carry the below mentioned documents:

A copy of FIR complaint lodged.

Copy of your identification and address proof.

Trust the above addresses your request.

Thanks & Regards,

Preeti Sahu

Customer Service Desk

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Idea Cellular Limited -

Visit us at: www.ideacellular.com

Alternatively you can also call us on 9891012345 (from a landline) to know more about IDEA

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From: Shankar Karjee { Legal, Delhi } [mailto: [email protected]]

Sent: Wednesday, March 17 5:40 PM

To: ccare.har

Subject: Block the Mobile No.9990556838

Importance: High

Dear Sir,

Due to theft of my aforesaid mobile please block my mobile no.9990556838

With Warm Regards,

Shanker Kumar Karjee

234 G.F (Rt. Side)

Sector-35, Ashoka Enclave Main

FARIDABAD-121003


Company: Nokia cell phone

Country: India   State: Haryana   City: Faridabad

Category: Electronics and household app.

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