I am using Nokia e63 bought 2 months ago and it is having the display problem since starting. Display problem is that the screen is dull in contrast. Today i went to nokia customer care located in Nehru Nagar Agra, I explained my problem to them the Lady sitting at the desk. She told to remove the scratch guard and then removed it, then also the screen was dull then she told to update the software and they took the phone and updated it then again the screen was dull in contrast. And then i asked them to solve my problem then they told this problem will never be solved, to give proof that the screen had dull contrast i took my friend's e63 to compare it then also they refused to give a solution. Then there technical person came and argued with us and told to go away and also said that this manufacturing defect (so they should solve it but refused it).
Then suddenly There Boss came and shouted at me and told to bring 5-6 e63 sets then only they will talk.
No customer satisfaction was there and such rude behaviour should not be there, and i request you to plz get my problem solved and action should be taken against the customer care center located in Nehru Nagar agra Name of cenetr Simran electronics
Contact No:- 9634161429
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