Nokia-E 72
Location: Haryana, India
Posted: 12-13 by aoneamit Send email
Nokia E-72 is still not working after 2 services by Nokia Care
My name is Amit Maheshwari.
I bought newly launched Nokia E-72 series mobile from Priya Communication, Gurgaon (who is a Nokia Priority Dealer) on 14-12 at 01-06 PM.
My Bill No.- NPD/5883
IMEI- 355239032673951
From the start I was facing following 2 major problems in my mobile which could result in something very harmful-
1. Mobile vibrates whie recieving calls at least for 40 secs
2. While talking to some person on phone, another person can't hear my voice. Voice goes automatically.
I went twice to Nokia Care for services. Details of both are below-
Service 1- 14/07
Job Num- 151433527/1007141/22
time taken- 1 day
Service 2- 17/09
Job Num- 151433527/100917/18
Time Taken- 7 days (Sent to Nokia)
I told both problems in my service request to Nokia Care. I told them that there are problem in Hardware and modulator but they din't listen to me.
But I had very bad experience in Nokia services now after this and frustated that after spending INR 20, 400/-, I dint get the right phone.
I sent a formal mail for complaint to nokia care and they said that I need to submit the phone again. I can't submit the phone again as i know again they will provide the temporary solution.
I want my phone to be changed and INR 20000/- for mental frustation and life risk due to this phone..
Thanks,
Amit Maheshwari
91-9650100566
0 comments