I purchased the most unfortunate Nokia 6303 Classic on 2-11-09 21:10 hours. I mailed them on 3-11-09 by 11:00 hrs stating that the sound produced by the alarm function is very low.
When we buy a phone all that is shown or tested is the sound from the media player which i found to be good enough. How on earth would one expect that the alarm would produce a very low sound in comparison to the media player sound? Is this not misleading public.
Whilst I mentioned in my mail that i do not mind continuing to use the set if they can rectify this 'defect' I also said that alternatively I can purchase a better Nokia phone with the price adjusted.
I managed to deposit the phone at the Nokia care center after debating with the care center people who insist that this reduced sound is a feature!!! The phone returned after a 2 week trip to Delhi with no change.
Now I would say that NOKIA fix the sound or return my money. I mailed to Rajeev Suri (CEO of NSN) and also Ashish Chowdhary (Service head) with no results.
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